Is defrosting your commercial freezer the key to better performance?
In this article we’ll help you to understand why frost forms in commercial freezers, and how to manage this to keep your freezer running smoothly for years to come.
July 7, 2025

Have you noticed your commercial freezer’s performance slipping lately?
The true problem could be right in front of you: frost.
It can creep up slowly making it easy to overlook. After all, freezers naturally experience frost build-up...right?
Be this as it may, when this situation escalates, frost stealthily drains energy, this reduces cooling efficiency, effects energy bills and can even compromise your food quality.
Understanding the science behind why frost forms in commercial freezers is a great first step. You can then look to manage this more effectively, keeping your freezer running smoother for much longer.
How frost effects performance and why it forms
Frost occurs in commercial freezers when air moisture freezes directly onto the unit’s cold internal surfaces. The process begins in the situation where humid warm air enters the freezer, most commonly through frequent door openings or inadequate seals. The moisture in the air condenses onto the coldest surfaces, once inside the freezer, such as the walls, back and shelves, and then freezes, and this forms frost.
In commercial freezers, the primary sources of moisture are:
- Air – warm, moist air enters every time the freezer door opens. Even despite good seals, the temperature difference can still create a negative pressure that draws in humid air from the surroundings.
- Food – unpackaged or improperly sealed food is more likely to release moisture into the air inside the freezer. This moisture then condenses and freezes on the cold surfaces around it.
- Humidity – hot kitchens and food preparation areas are usually humid by nature. Moisture can enter the freezer through gaps or vents. This can also occur when the freezer is filled or unloaded.
As frost accumulates, this acts as an insulating layer, making it harder for the coils to absorb heat. This means the compressor must work much harder, and over a more prolonged period, to maintain the ideal temperature. This leads to increased energy consumption and possible overheating.
The refrigerant system in your commercial freezer works in the following way:
The refrigerant in the evaporator coils (within the freezer) absorbs heat from inside the unit. When the compressor activates, this sends this heat outside the freezer through the condenser, and this is why freezers and coolers give off heat.
So the fact is, frost’s impact on performance is measurable. Some studies show that frost build-up can increase energy use by up to 20% as well as reduce cooling capacity by up to 30%.
Warning signs that your commercial freezer needs defrosting
Your commercial freezer will need defrosting more often than a domestic unit. In the meantime here are some of the signs to watch for.
First, and most obviously, check how thick the frost (ice) build-up is. If it’s anything more than ¼ inch (5mm), it’s time for a defrost cycle. You don’t need to be too precise with your measurements here.
Use a ruler or tape measure if you like, but a visual inspection usually tells you all you need to know.
Second, monitor the thermostat’s cut-in time (the duration the compressor stays off before restarting). As frost accumulates on the evaporator coils, it gets harder for the refrigerant to absorb the heat, causing the compressor to run longer and the off-time to shorten. If the cut-in time shortens by a significant amount (say about 30%) – or the time the compressor runs increases by a similar amount – then frost may be impairing its efficiency. It’s time to look at defrosting.
Finally, monitor temperature fluctuations. Of course, this is far simpler if your unit has a digital thermostat on the outside. Check and log the temperature regularly across a few days. That way, you’ll have a good dataset from which to work. However, note that when your freezer isn’t working, you’re more likely to see greater energy bills than obviously fluctuating temperatures, unless the frost build-up is extremely severe or the freezer is on the way out.
How often should you defrost your commercial freezer?
There’s no ‘one-size-fits-all’ in this situation. That’s because every shop, premises, business and workplace are different. The trick here is to find the right sweet spot for your business and operations.
The frequency of defrosting depends on all sorts of things. Here are just a few:
- Type of freezer
- Use pattern
- Ambient conditions
- Energy bills
- Condition and age of your freezer
- Produce you store
- How busy your staff are
However, be aware of one thing: you should defrost your commercial freezer far more often than its domestic equivalent. A typical home freezer typically only needs a manual defrost once per year, or once you notice significant frost build-up. In contrast, commercial freezers may need defrosting every few weeks.

The Pros and Cons of manual vs. automated defrosting
A manual defrost cycle involves turning off the commercial freezer and allowing the frost to melt by opening the doors. This method gives you better control over precisely when you want to defrost each day, and means you have the time to remove your produce from the freezer so it doesn’t spoil. However, it does take time and could disrupt your operations.
On the other hand, automatic defrosting systems detect the best time to initiate defrost cycles using timers or sensors. You don’t need manual intervention (usually), and, if planned correctly, you won’t experience any downtime. But it’s worth noting that some freezers defrost more often than they need to (resulting in higher energy bills), and, since the temperature inside the unit will spike, you need to take extra care regarding produce safety and quality.
Automated defrost cycles are the way to go for most businesses, though certainly not all. While they can reduce energy consumption by up to 20% and extend the lifespan of the equipment by reducing wear and tear, they also require an initial investment and regular maintenance to ensure proper functioning. If you want more control over defrosting, a manual method is still perfectly fine, if a little less efficient in terms of time and cost.
How can TEFCOLD support you?
The more you know about defrosting, the more you’ll realise its importance. It’s essential to balance your immediate operational requirements with your equipment’s long-term performance and lifespan to help maintain both food quality and safety.
So, if you’re looking to optimise your freezer’s performance and reduce your operational costs, get in touch with us here at TEFCOLD. We supply a vast range of commercial freezers designed to meet your needs. Our friendly experts offer commitment-free advice on which units work best for you in your space. Explore our products to find the right fit for your business today.
